Please be advised that the clinic now offers weekend walk-in clinics - open from 8 AM until 12 PM both Saturdays and Sundays.
These clinics are for emergency consultations. If you are experiencing symptoms suggestive of a sexually transmitted illness (STI) you may benefit from the weekend walk-in services. If you have been advised by Public Health Authorities or a current/previous sexual contact of the possibility of an STI, you may also benefit from these services. If you a member of our Family Medicine Group (FMG) and are ill, you may also benefit from our weekend hours, all without an appointment. Please understand that long-standing medical conditions should be investigated during a regular appointment with your treating physician - call and book an appointment today.
Please be advised, that while the clinic has opened its doors, in an attempt to address your medical needs, the clinic remains first-come, first-served. The clinic reserves the right to refuse "late-comers" and those patients, who after initial screening or "triage" are not considered emergencies by the attending physician. While the walk-in clinic closes at noon - we have a limited number of places available during this emergency period - Arrive early!
As you can appreciate, appointments are ideal. With a scheduled appointment, you can expect to be seen by your physician within a reasonable time frame - at L' Actuel long waiting times are infrequent. In the event of an emergency consultation, i.e. you are experiencing abnormal symptoms, call us and we will attempt to schedule you with one of our experts (delays based on availability and the degree of urgency). Rest assured we will do our best to accommodate your needs.
We request that you present yourself 15 minutes prior to the time of your scheduled doctor visit such that your registration may be completed and your chart available on time. All in a concerted effort to reduce your waiting time.
In order to schedule an appointment with one of our physicians, or in the event of an emergency please call us at : 514 524-1001 (ext. 1, option 4).
The rapid HIV blood test can provide you with your HIV test results within 60 seconds! It is important to note that the window period, i.e. the time since your last "sexual contact at risk" and testing should be three months for results to be valid/reliable. In addition, you make select the use of Gamma-Dynacare Medical Laboratories for your other sexually transmitted illness test results (costs not reimbursed by the province). If you have private health-care insurance, such costs may be reimbursed in part or in full - it is your responsibility to verify if you wish to take advantage of private, rapid test results.
Please be advised that certain treatment costs are covered by the provincial health care program via the public health department (i.e. treatment for chlamydia and gonorrhea). Certain treatment costs remain the responsibility of the patient (i.e. liquid nitrogen/cryotherapy for genital warts). Cryotherapy costs 10.00$ per treatment per visit. Please come prepared!
Please be advised that the time scheduled for appointment is very valuable - Access to medical care requires your collaboration - If you must cancel your appointment, please ensure a minimum of 24 hours notice. Please call 524-1001, extension 1, option 1. Failure to comply with a 24 hour cancellation notice will incur a $20 cancellation fee. Thank-you for your comprehension and collaboration.